Return Policy / Exchanges
Our shipments are carefully inspected before leaving our warehouse, but if you are not satisfied with your purchase please follow the instructions below:
If you would like to request an exchange please write to us firstname.lastname@example.org within 48 hours of receiving the goods.Please send us the images of the items that you wish to get exchanged or replaced.
Items which needs to be exchanged, have to be sent to the addresses given below within 30 days of receiving the goods. But before shipping the goods please consult us for how to ship the goods back to us.
Fame Jewels will replace the items free of cost or issue a full refund if we have sent you a wrong item.
If you would like to exchange any item, Fame Jewels will replace the returned items, free of cost and in case the particular item is not in stock a refund for the cost of the goods will be issued to the credit /debit card used for online shopping. However, shipping charges would not be refunded. On receipt of the wrong product at our return address.
Shipping charges will not be refunded and customers are required to pay for the shipping costs to return the goods to the applicable return address as given below.
For Exchanges, please ship to the following address:
H.No-2173, 2nd Floor Bakliwal Bhawan,
2nd Crossing, Pandit Shivdin Ji Ka Rasta,
Kishanpole Bazar, Jaipur,
Cancellations will be considered only if the request is made within 36 hours of placing an order. However,the cancellation request will not be entertained if We have already shipped the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.